Sales Engineer – Remote role in Latin America

What are we looking for:

Must haves:

• Strong knowledge of cloud-based contact center solutions gained from either a Pre-Sales or Sales Engineer role.
• Excellent written and verbal communication, presentation skills in English.
• Highly detail-oriented with a keen eye for accuracy and results oriented.
• Ability to thrive under pressure and remain composed in challenging situations.
• Capability to apply engineering, technology, or related principles to support product sales.

Nice to have:

• Excellent time management skills to efficiently handle tasks and meet deadlines.
• A fast learner, able to quickly grasp new concepts and technologies.
• Self-motivated with a strong drive for success and taking initiative.
• Effective problem-solving abilities to address complex issues.
• Comfortable engaging with high-level decision-makers at major enterprises.
• Proficient in MS Office applications.

What you will do:

• Become a subject matter expert on the company`s CCSaaS technology, both from a functional, as well as a technical perspective
• Conduct in-depth discovery sessions and workshops with prospects to identify use cases and business pains points in or around the contact center environment
• Act as strategic consultant to potential clients, leading the demonstration of the company`s CCSaaS solutions
• Master our company`s value proposition, ensuring consistency in messaging the solution’s features and functions
• Gather, elicit, and document requirements- translating customer needs and requests into product implementation requirements.
• Design specifications or solution proposals
• Strategically map company`s CCSaaS technology to the client’s pain and underlying business challenges
• Actively communicating and partnering with Sales, Engineering, Product Management with respect to customer requirements and needs
• Helping prioritize product roadmap based on customer feedback, competitive intelligence, and market trends

What we offer:

• Permanent long-term collaboration contract
• Full-time position (40h a week)
• Rewarding compensation package consisting of salary and a performance bonus
• Remuneration in USD
• Flexibility of working from home from any corner of the world
• Vacation days (paid time off and national days)
• Great collaborative culture with an international team of over 25 different nationalities
• Training, team building, fun at work activities
• Opportunities for growth and development
• Yearly performance reviews
• Wellbeing program with workshops and webinars led by experts

For the full list of benefits please check here

If this opportunity sounds like the right fit for you, click apply with your resume!