Team experiences
“I love working at Nobel because of their transparency in providing the best quality of service to their consumers. They provide satisfaction, reliability, and growth.”
Team experiences
“I appreciate the diversity of the work assigned, I savor the challenges and there's never a dull moment. I'm both happy and grateful to be a part of the Nobel family.”
Team experiences
“I feel like I have found a great company in which you can be yourself, learn, and grow a lot both socially and professionally.”
Team experiences
“Being an employee in this company is inspiring. We believe in teamwork and this has fostered unity within the company.”
Team experiences
“Building strong relationships both internally and with our partners and clients has been one of the most rewarding parts of my role so far.”
Team experiences
“Nobel makes you feel like part of a family, not just an employee. After my first promotion, I was so motivated to work harder that after a short time I was promoted again.”
Team experiences
“Being hired and meeting an amazing team at Nobel has helped me develop and improve in my career. Working with an amazing, caring, and loving team is awesome."
Team experiences
“Nobel is an organization focused on keeping both its business and people in continuous development. I discovered a team that feels laid-back and welcoming.”
Team experiences
“I feel like I have found a great company in which you can be yourself, learn, and grow a lot both socially and professionally.”
The Software department has 5 divisions: Consumer, Distribution, NobelTel, NobelBiz and Nobel Financial. This department is responsible for all software applications developed in house.
Main activities covered by the Software:
The Product Management Department’s main focus is to make sure that all other departments’ goals are aligned with the Customer’s needs.
Main activities:
All these activities are done working closely with the Stakeholders, Design, Development, QA, Marketing and Sales teams.
The Account Management, Diamond 888, SMS and Top-up teams that make up Carrier are continuously supporting each other in the process of defining the company as a top player in the telecom market.
The activity of our department can be easily summarized by emphasizing the process of buying and selling routes throughout the world, so that more than 700 active carrier interconnections stand as proof.
The main activities cover several interconnected processes such as:
IT & Helpdesk
The IT department covers 3 roles: Help Desk, Data Network and Technical Support. This department is responsible for implementing, maintaining and developing Nobel’s technology infrastructure.
Our responsibilities are to provide a stable Data Network, reliable System Environment and a high level end-user support for all Nobel employees.
Main activities covered by the IT department:
Legal
The Legal department has the role to protect the company’s interests, to offer legal support to all departments in the company and to promote a healthy business practice.
We serve the entire Nobel Group of Companies, YouWowMe, as well as different other projects.
Main activities covered by our department:
The Retail team in Romania works closely with the US group that is more focused on sales. The Romanian team has the following main responsibilities: online sales, operational, pricing, and product management.
The Retail team’s role would typically be in the area of commercializing telecommunication products worldwide (virtual and physical), which entails liaising especially with Carrier, Routing and Software teams to offer the right products to the right customers at the right time.
Main activities covered by the Retail department:
Whether we talk about manual or automation testing, our Software QA department is the cream and butter for a clean development and a smooth release.
Their role is to make sure that all our digital products are working at the highest possible standard of quality and that they meet customer’s requirements.
Some of the main activities are:
Finance is the backbone of Nobel’s operations and processes. The finance department is divided in specialized functions as follows: Accounting, Finance Operations, Controlling, with dedicated teams for various companies of the group. We record operating transactions; we analyze and prepare financial statements and reports used by management, regulatory institutions and business partners. We also ensure that internal mechanisms and policies comply with regulatory standards, industry practices and human resources policies.
By providing good accounting and financial management we help keeping the business under control.
Main activities covered by the Finance department:
The HR team supports the company efforts to recruit, train and retain a diverse and competent workforce and to comply with all applicable state laws to allow the departments to carry out each mission more effectively.
The mission of the HR department is having the right people in the right place at the right time with the right skills doing the right jobs for the right salaries.
Main activities covered by the HR department:
The role of the Fraud & QA team is to monitor and provide feedback to Customer Service representatives in order to help them achieve the standards of quality established by Nobel.
The Fraud team supports our effort to prevent and identify fraudulent purchases and monitor card activity to mitigate fraud losses.
Main activities covered by the Fraud and Quality Assurance department:
The Customer Care and Retention team stands as interface between Nobel and its customers. Supporting a wide portfolio of products, we serve our customers on a 24/7 operation, through various channels: telephone, email, live chat, in-app messages.
Our main purpose is to offer an excellent, proactive and efficient Service experience to our Customers, exceeding their expectations and increasing their satisfaction. We aim building good relationships with our customers, centered around trust, and contributing this way to our company’s growth.
The Customer Care and Retention team is young, fun and dynamic and offers the perfect environment for continuous learning and strong professional development in a positive atmosphere.
As main activities, we can include, among others, the following:
The Design department is the link between Stakeholders, Development teams, Marketing & Sales teams and our Customers.
Our job is to breathe life into ideas, making them visible, finding and solving Customer issues and last but not least, making our digital and physical products easy to understand.
Main activities:
The Routing Department is made of NOC and Business Analysts. The goal of the Routing Department is to ensure that all Nobel customers (B2B and B2C) enjoy high quality telecom services, providing 24/7 support and custom services based on every client’s needs.
Their main objectives of the Routing team are to:
NobelBiz team develops and implements innovative software and telecom solutions for the contact center industry. Having started in the US market, NobelBiz is quickly expanding now and becomes a global company.
NobelBiz transforms Contact Centers into higher-performing Intelligent Contact Centers. We help take companies from isolated cost center to company-wide intelligence generator for customer service, sales, marketing, product development, and more.
Main areas covered by the NobelBiz team:
The Telecom department is responsible for the Telecommunications network at Nobel. Switching engineers are working with diverse systems that make up the Telecom Infrastructure and Services of the company.
Selection of the main activities covered by the Telecom department:
The Administrative team is the link between all departments ensuring a high level of workplace efficiency.
The mission of Administrative department is to support the good functioning of the organization, making sure office activities and operations are well-organized and in compliance with company policies.
Main activities covered by Administrative department:
Here at Nobel, we have team members from all over the world working together on a daily basis and contributing to the success of our business units. We are proud of the diversity in our team and we celebrate it with every occasion!
Everyone is welcome and respected in our Nobel family! We like to foster an inclusive environment for everyone who has the skills to join our team. We are a big multicultural family, each of us differently unique, yet all the same, united by our Nobel values.
Through get-together events, trainings and Fun at Work activities on diversity and inclusion, we celebrate the cultural heritage and national traditions, and we honor identity in diversity for team members in various countries across the globe.
We believe that multicultural teams are more empathic, creative and successful.
We are simply better together!
We believe we have a great blend between work, learning and career opportunities, relaxation and fun.
Because we believe your happiness is the key to the success of our teams, here’s a list of the perks you’ll have as a part of the Nobel team:
In the first week, you get a buddy (a colleague in your team) to help you get familiar with the team and the office and so to accommodate as quickly as possible.
You have the opportunity to participate in personal development and internal training programs: time management, change management, assertive communication, and many more.
You can find more details about your coworkers and vacancies in other teams by taking part at the yearly Open Doors events.
You have special discounts at the gym. Challenge yourself a little more every day!
With Nobel Library and Bookster, you have access to more than 50,000 books.
You have access to professional massage right in our office.
You can participate in activities and trainings on how to live a healthy life, stress management and first aid.
You can enjoy fresh fruit every Monday, Wednesday and Friday. We call it Health Recharge Day :)
You can join us in sports competitions between companies - football and table tennis to name just a few.
Strong teams are the essence of Nobel. We encourage you to bond with your colleagues in team building programs.
Your Career Growth Guide is a program designed to help employees identify their skills, interests and values so they can better develop their future in Nobel.
We encourage productivity. You will never run out of energy because you can enjoy hot tea and
coffee at any time of day.
You have a competitive full salary package consisting of salary and performance bonus plus meal tickets. We foster an employer philosophy that delivers transparent, fair and simple compensation programs.
You have special discounts for a private medical subscription, for you and your family members. We also celebrate new additions to our team's family with a special child birth gift.
We don’t believe in “all work and no fun”. That’s why we have monthly Fun at Work events and a yearly celebratory Nobel Anniversary party, with activities that help you feel good and socialize.
Nobel celebrates the birth of your little one with you. The Child Birth Bonus is a bonus given to an employee when he or she becomes a parent.
We encourage all the employees to care and get involved in charitable causes. Here, you have one day each year to give back to the society. The CSR day is one day off for you to volunteer and offer your support to the community.
We believe firmly in the power of rewarding! This is why our loyal employees receive extra vacation days based on the number of years spent within the company.
When working from the office is not advisable, such as during a pandemic, we work safely from home. We also have roles that are completely remote.
We have fun together in our recreation area playing foosball, table tennis, darts or video games.
Our outstanding colleagues are our most valuable asset. Passionate, driven, supportive, friendly, constructive, honest and with integrity, they will always brighten your day.
Thomas C. Knobel
Founder & CEO
Born in Switzerland, Thomas founded his first company at age 7, a fresh food delivery business. His inherent entrepreneurial spirit has led him to start several businesses throughout his life. His first corporation was founded in Switzerland, PowerSoft, a computer and video game software company. In 1994, after realizing that entrepreneurial talent is more appreciated across the globe, Thomas moved to the United States in order to live “the American Dream”.
In 1998, Thomas founded Nobel. With over 3 billion international minutes per year, Nobel is one of the largest international Telecom companies in the world today. In 2004 he founded NobelBiz a cloud based software and telecom solution for Fortune 100 Contact Centers in the United States.
In more recent times, Thomas founded Nobel Financial in 2014, offering Nobel’s retail customers the possibility to not only call internationally but also send money to their loved ones. In addition, Nobel offers a food sending program delivering premium quality American rice from the US to Liberia.
In October 2015, Thomas launched WowApp, the world’s first solution against income inequality and a platform where there is an automatic charity donation whenever revenues are generated. It is WowApp’s goal to become a leading online charity platform and a unique solution towards the world’s biggest problem: Income Inequality. WowApp aims to achieve these goals by amassing micro-donations across its growing member base and making volunteering easy and available to each internet user.
Thomas was educated in Switzerland, and holds a B.S. in Business Management from Babson College in Massachusetts. He is also an alumnus of post graduate studies at LBS and Harvard Business School. Since 2003 Thomas is a member of the Young Presidents Organization (YPO).
Sandro Bianco
CEO NobelGlobe
Alin Gherman
CEO NobelTel
Ruban Jayathas
Chief Technology Officer
Tatiana Mircea
Global Director of Human Resources
Daniel Ungureanu
Director of Carrier Operations
Valentin Floroiu
Director of Technology Innovation
Diana Ghinculov
Head of Legal
Micaiah Poleate
Chief Strategy Officer