Sales Engineer – remote in North Africa

Responsibilities:

• Become a subject matter expert on the company`s CCSaaS technology, both from a functional, as well as a technical perspective
• Conduct in-depth discovery sessions and workshops with prospects to identify use cases and business pains points in or around the contact center environment
• Act as strategic consultant to potential clients, leading the demonstration of the company`s CCSaaS solutions
• Master our company`s value proposition, ensuring consistency in messaging the solution’s features and functions
• Gather, elicit, and document requirements- translating customer needs and requests into product implementation requirements.
• Design specifications or solution proposals
• Strategically map company`s CCSaaS technology to the client’s pain and underlying business challenges
• Actively communicating and partnering with Sales, Engineering, Product Management with respect to customer requirements and needs
• Helping prioritize product roadmap based on customer feedback, competitive intelligence, and market trends

Requirements:

• 5+ years of experience in technical sales or solutions engineering experience specific to the contact center industry, with a focus on cloud solutions
• General knowledge of structured Databases and SQL
• General programming knowledge: Javascript, HTML5
• Technical understanding of cloud technology, including AWS, Azure, hosted, SaaS and CCaaS solutions
• Integrity
• Fast learner
• Excellent verbal communication and presentation skills in English and French
• Self-motivated with initiative and drive to be successful
• Problem solving
• Comfortable interfacing with high-level decision-makers at major enterprises.
• Solid MS Office experience

What we offer:

• International company with international mindset.
• Unique team spirit and informal work environment.
• Training opportunities and career growth program.
• Work with talented and collaborative coworkers who will support you and help you grow.
• Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month.